All cancellations must be made in person. Cancellation form must be signed and dated by member and a facility representative to be deemed an active form of cancellation.
Back dated cancellation forms will not be accepted(date on form must match date of in person cancellation). Members who cancel will forfeit all information attached to his/or her account(enrollment, personal training, class packages, etc...)
To finalize all cancellations members must submit a final payment within 30 days after submitting a fully completed and signed cancellation form. All trial periods must be canceled 24hrs before the expiration of the active trial period or membership will rollover as month to month membership.
*please note if you contact a facility rep, trainer, contact form, phone number/address other than the one below inquiring a membership cancellation your membership will not be canceled.
To request a cancellation/freeze appointment e mail the address below.
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